Ever tracked your UPS package only to see “shipment release” and wondered what it really means—or why your delivery isn’t moving forward? You’re not alone. Understanding how UPS shipment release works can help you avoid unnecessary delays, missed packages, or frustrating mix-ups.
In this article, you’ll learn exactly what shipment release is, why it matters, and how you can take the right steps to ensure your package gets delivered safely and on time.
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How Does UPS Shipment Release Work?
If you’re expecting a UPS delivery but are unable to be home to sign for your package, you might wonder how shipment release works. Shipment release is a convenient UPS service that allows you to authorize a package drop-off without requiring your signature. It’s designed for busy schedules or when you trust your neighborhood and want to avoid missing your delivery.
Below, you’ll find a thorough breakdown of how UPS shipment release operates, step-by-step instructions, helpful advice, cost tips, and common FAQs—so you’ll feel confident managing your next delivery.
What Is UPS Shipment Release?
UPS shipment release is an authorization process in which you allow UPS (United Parcel Service) to leave your package at your door or a specific location at your property, even if you’re not at home to sign for it. This service is especially useful for those who may not be home during typical delivery hours or for shipments that don’t require a signature by law or sender instruction.
Key points:
– Shipment release is only available for eligible packages.
– Certain high-value or restricted items still require a recipient’s signature.
– You provide permission to the carrier to leave the package without your physical presence.
How to Authorize UPS Shipment Release
Let’s break down the process into clear steps:
1. Check Your Package Eligibility
Not all shipments are eligible for release without a signature. The sender, the value of the item, or shipping regulations sometimes require a signature. Here’s what to look out for:
– High-value items: Usually require a signature.
– Age-restricted or sensitive items: Alcohol, firearms, and medications often need an adult signature.
– Sender requirements: Some shippers specifically request a signature, which overrules your request for shipment release.
2. Receive Your UPS Delivery Notice or Tracking Update
If UPS attempts delivery and you’re not home, the driver may leave a “UPS InfoNotice” (a paper slip at your door). Alternatively, you can monitor your tracking information online.
- InfoNotice contains your tracking number and instructions.
- The tracking page will indicate if the package needs a signature or can be released.
3. Authorize Shipment Release
There are several ways to instruct UPS to leave your package without a signature:
a. Use the UPS InfoNotice
– On the InfoNotice slip, follow the checkboxes or directions to authorize release. You might need to sign the slip and leave it for the driver for the next delivery attempt.
b. Online via UPS My Choice®
– Register or log in to your UPS My Choice account.
– Go to your dashboard and select the shipment.
– Look for “Delivery Options” and choose “Authorize Shipment Release” or similar wording.
– Confirm and submit your option.
c. Shipment Release Authorization Form
– In cases where a printed authorization is required, download the form, fill it out, and place it at your door or a visible area for the delivery driver.
4. Specify a Safe Place
If allowed, add instructions on where you’d like the package left (porch, side door, garage, or with a neighbor). UPS drivers will try to follow your preferences whenever possible.
5. Wait for Next Delivery Attempt
Once authorized, UPS will attempt delivery again (usually on the next business day). If your instructions are clear and the shipment is eligible, the package will be left as directed.
Benefits of Using UPS Shipment Release
Using shipment release is helpful in many everyday situations. Here’s why:
- Convenience: No need to arrange your day around the delivery or visit a UPS location.
- Flexibility: Set specific instructions about where UPS should leave your package.
- Peace of mind: Reduce stress about missed deliveries, especially for non-valuable or recurring shipments.
Challenges and Considerations
While shipment release is a great tool, there are some important points to consider:
- Security Risk: Leaving parcels unattended increases the risk of theft (“porch piracy”) or weather damage.
- Not Always Available: Some packages, due to value or regulations, cannot be left without a signature.
- Responsibility: Once left, UPS isn’t responsible for lost, stolen, or damaged packages.
Tips and Best Practices for UPS Shipment Release
To ensure a smooth experience, follow these practical suggestions:
Provide Clear Instructions
- Indicate a covered or hidden area.
- If you have a security camera, mention this in your instructions (it can deter theft).
- Consider alternate safe spots if your front porch is visible from the street.
Use UPS My Choice®
- Signing up for My Choice enables you to:
- Track packages in real time.
- Authorize shipment release before the first delivery attempt.
- Reschedule or reroute deliveries for added flexibility.
Inform Family or Neighbors
- Let someone know you’re expecting a delivery. They can pick it up for you if you’re not home.
Protect Your Package
- If you have frequent deliveries, consider using a lockbox or install a secure parcel drop.
- Review your home insurance or use third-party package insurance for high-value deliveries you may authorize for release.
Know When to Avoid Release
- For items like electronics, important documents, or anything irreplaceable, it’s safer to require a signature.
Cost Tips for UPS Shipment Release and Shipping
Wondering about extra costs? Here’s what to know:
- Shipment Release: Authorizing shipment release itself is usually free.
- My Choice Membership: Basic membership is free, but premium features (like delivery rescheduling or rerouting to another address) may have a fee.
- Shipping Costs: There’s no added charge for shipment release, but expedited delivery or shipping insurance might cost more.
- Redirecting Packages: Sending to an Access Point or alternate address may come with a small fee.
- Lost Packages: If you routinely ship valuable items, paying for insurance or signature confirmation is a small investment for peace of mind.
Concluding Summary
Using UPS shipment release is a time-saving way to receive your packages when you can’t be home. By authorizing release, you allow drivers to leave non-restricted shipments securely at your property. While the process is straightforward, always weigh the convenience against potential security risks—especially for high-value items. Take advantage of UPS My Choice and provide clear delivery instructions to make your experience as smooth and secure as possible.
Frequently Asked Questions (FAQs)
1. How do I authorize UPS to leave my package without a signature?
You can authorize shipment release using a UPS InfoNotice left at your door, through your UPS My Choice® account online, or by filling out a shipment release authorization form. Always make sure your package is eligible for release before granting permission.
2. Are all UPS packages eligible for shipment release?
No. High-value items, certain regulated goods (like alcohol or prescription drugs), or packages requiring an adult signature by the shipper cannot be left without a signature. The tracking page or InfoNotice will show if your package qualifies.
3. What if my package is stolen after I authorize shipment release?
Once you authorize shipment release, UPS considers the delivery complete when the driver leaves your package at your designated location. If the package is stolen, you should contact local authorities. For valuable shipments, consider requiring a signature or using insurance to protect yourself.
4. Can I provide specific instructions about where my package should be left?
Yes. When using UPS My Choice or filling out a release form, you can specify locations like back porch, garage, or with a neighbor. UPS drivers do their best to honor your instructions, but must use their judgment for safety and security.
5. Is there a fee to use UPS shipment release?
There is usually no charge for authorizing shipment release. However, optional services like package rerouting, rescheduling, or premium membership in UPS My Choice may come with fees. Always check service terms for details related to your shipment.
With these tips and best practices, you’ll be able to manage your UPS deliveries confidently and securely, even when your schedule gets busy!
