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China Post Delivery: Step-by-Step Guide to Receiving Parcels

Waiting for a package from China can be both exciting and a little nerve-wracking. You might find yourself wondering: How exactly does China Post deliver your order? With more people shopping internationally, understanding how these deliveries work matters now more than ever.

In this article, you’ll find clear answers about China Post’s delivery process, including the steps your package takes and tips to track it efficiently. Get ready for practical insights to turn shipping confusion into clarity.

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How Does China Post Deliver Parcels? An In-Depth Guide

If you’ve ordered something from China—whether a gadget, fashion item, or a unique gift—chances are it’s making its way to you via China Post. Understanding the China Post delivery process can help ease anxieties and set clear expectations for your parcel’s arrival.

Let’s break down how China Post delivers packages, discuss the steps involved, cover the benefits and challenges, and share practical tips for tracking and receiving parcels. By the end, you’ll know exactly how the China Post delivery system works.


Understanding China Post Delivery

China Post is the official postal service of China. It handles both domestic and international shipments, serving as a bridge between Chinese sellers and buyers worldwide. Parcels sent through China Post may take varying paths, depending on the shipping method used, destination country, and type of service selected.

Main Shipping Methods

China Post offers several shipping options:

  • Ordinary Small Packet Plus: A low-cost, basic service for lightweight items.
  • Registered Air Mail: Includes tracking, more reliable than basic mail, suitable for parcels up to 2kg.
  • ePacket: Faster and often used for eCommerce shipments, supports tracking.
  • EMS (Express Mail Service): Premium express shipping with full tracking and faster delivery times.
  • Surface Mail: Cheapest, but slowest; travels mostly by ship.

Step-by-Step: How China Post Delivers

Let’s walk through the typical journey of a parcel sent from China to an international destination:

1. Seller Prepares and Hands Over the Parcel

  • After you place your order, the seller packages your item.
  • They fill out customs forms with accurate contents and value.
  • The parcel is taken to a China Post office or collection center.

2. Initial Sorting and Registration

  • The local post office scans and logs the parcel into the China Post system.
  • If registered mail or ePacket is used, a tracking number is assigned.
  • The parcel enters the local sorting facility for further processing.

3. Domestic Transit in China

  • Packages are sorted by destination country.
  • They are transported (usually by road or rail) to international mail exchange offices—typically in major cities like Beijing, Shanghai, or Guangzhou.

4. Exit Customs and International Shipping

  • Parcels clear Chinese customs, ensuring no prohibited items are inside.
  • They are handed to an airline (for airmail/ePacket/EMS) or loaded onto ships (for surface mail).
  • You may notice tracking updates such as “Departure from outward office of exchange.”

5. Arrival in the Destination Country

  • Upon arrival, the parcel enters the destination country’s postal or customs system.
  • It is inspected by customs officials for compliance and security.
  • Duties or taxes may be applied, depending on value and local laws.

6. Final Mile Delivery

  • After clearing customs, the local postal service takes over.
  • For example, in the US, USPS delivers registered China Post parcels.
  • You receive the parcel at your door or via your local post office.

Benefits of Using China Post for Delivery

Many sellers and buyers choose China Post for several reasons:

  • Affordability: Lower rates than many global couriers, making it ideal for low-cost or lightweight items.
  • Global Reach: Ships to countries worldwide, even remote locations.
  • Tracking Options: Registered mail, ePacket, and EMS include tracking, giving peace of mind.
  • Integration with eCommerce: Platforms like AliExpress and eBay often partner with China Post methods.

Challenges to Be Aware Of

Despite its advantages, some challenges may arise:

  • Longer Delivery Times: Especially with surface mail or during busy seasons like holidays.
  • Limited Tracking for Some Services: Ordinary Small Packet Plus may offer no or partial tracking.
  • Customs Delays: Parcels can get held up at customs, causing uncertainty.
  • Varying Local Delivery Standards: Once in your country, delivery speed and service depend on the local postal provider.

Practical Tips for a Smooth China Post Delivery

Whether you’re a shopper or a seller, these tips can help:

For Recipients

  • Choose the Right Service: If time is a priority, select ePacket or EMS.
  • Track Regularly: Use tracking platforms to check your parcel’s status along its journey.
  • Be Patient: International deliveries can take from 2 to 8 weeks, depending on service and location.
  • Check With Local Postal Services: If a parcel appears to be delayed after arriving in your country, contact your local post office with the tracking number.
  • Prepare for Customs: Some countries may charge import taxes or require identity documents to release parcels.

For Sellers

  • Accurate Documentation: Ensure customs forms are complete and correct to avoid delays.
  • Provide Tracking Numbers: Always give buyers tracking details for visibility.
  • Pack Securely: Protect contents against long transits and rough handling.

Understanding Costs and How to Save on Shipping

Shipping costs vary based on parcel weight, dimensions, destination, and shipping method. Here’s what you should know:

  • Small, Lightweight Items: Opt for Ordinary Small Packet or ePacket to minimize costs.
  • Bulk Shipping: Combine orders when possible; it’s often more cost-effective.
  • EMS for Urgency: Use EMS for valuable or time-sensitive items, even though it’s pricier.
  • Beware Hidden Costs: Customs fees or taxes are separate from shipping costs.

Tips to Save:

  1. Ask sellers about free shipping promotions.
  2. Compare shipping methods and times before purchasing.
  3. Consider the total landed cost, including any potential customs fees.

Best Practices for Tracking Your China Post Parcel

Tracking your parcel provides reassurance and helps you anticipate arrival. Here’s how to do it:

  • Find Your Tracking Number: This is usually provided by the seller (looks like “RU123456789CN”).
  • Use Reliable Tracking Services: There are several trustworthy sites and apps that let you input your China Post tracking number for updates.
  • Understand Statuses: Terms like “Dispatch from sorting center” or “Arrival at inward office of exchange” indicate where your parcel is along its journey.
  • Monitor Final Mile: After your parcel enters your country, the local postal service often provides more frequent updates.

What Happens If There’s a Problem?

If your parcel is delayed, lost, or damaged, take these steps:

  1. Check Tracking: Review updates for any clues about location or issues.
  2. Contact the Seller: They can inquire with China Post directly.
  3. Reach Out to Your Postal Service: Once in your country, they may have more info.
  4. Claims: For registered, ePacket, or EMS shipments, you may be able to file a compensation claim.

Tips for Faster and More Reliable China Post Deliveries

  • Buy from established sellers with good shipping records.
  • Select a shipping method with full tracking and delivery confirmation.
  • Make sure your shipping address is clear, complete, and matches postal standards for your country.
  • Track regularly and save communication records for any issues.

Concluding Summary

China Post is a cornerstone of cross-border eCommerce, connecting buyers worldwide with Chinese sellers. Understanding the step-by-step journey, benefits, possible challenges, and best practices for tracking and receiving shipments empowers you to make informed decisions and set realistic expectations.

By choosing the right shipping method, keeping a close eye on tracking, and being aware of possible costs or delays, you can navigate China Post deliveries with confidence and ease.


Frequently Asked Questions (FAQs)

How long does it take for China Post to deliver internationally?
Delivery times vary based on the shipping method. Registered airmail and ePacket usually take 2-4 weeks. EMS parcels arrive in 1-2 weeks. Cheaper surface mail can take over 6 weeks, especially to remote areas.

How do I track my China Post package?
After receiving your tracking number from the seller, you can track your parcel’s journey using the China Post’s tracking system or reliable global tracking websites and apps. Updates may pause during customs clearance or international transit but usually resume after arriving in the destination country.

What if my parcel is stuck or missing?
Check the latest tracking information. If there’s no update for more than a week, contact the seller and your local postal service. For registered and ePacket shipments, you may open an official investigation or file a claim after a set waiting period.

Will I have to pay customs fees on my China Post delivery?
Depending on your country’s import regulations and the value of your parcel, you may be required to pay customs duties or taxes. Check with your local customs office or postal service for thresholds and fees.

Which China Post shipping method should I choose?
If you want basic, affordable shipping and tracking isn’t urgent, Registered Air Mail is common. For faster, more reliable service with tracking, ePacket is recommended. EMS is best for urgent or high-value deliveries.


With these insights, you’ll have a smooth and informed experience with China Post deliveries—whether you’re receiving or sending parcels around the globe.

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