Ever found yourself eagerly waiting for an Amazon package, wondering exactly where it is? You’re not alone—tracking orders is something we all do, especially when a delivery feels urgent or long overdue.
Knowing how to track your Amazon order with just the order number is essential for peace of mind and effective planning. In this article, you’ll learn exactly how to use your order number to track packages, plus helpful tips and insights for hassle-free deliveries.
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How to Track Your Amazon Order with an Order Number
Ordering from Amazon is quick and convenient, but waiting for your package can be filled with anticipation—and a dash of impatience! Staying updated on your order’s status ensures peace of mind and helps you plan for your package’s arrival. Let’s explore exactly how you can track your Amazon order using your order number, and what you need to know about the process from start to finish.
Understanding Amazon Order Tracking
Amazon makes tracking packages easy for its customers. Every order you place on Amazon receives a unique order number. This, along with built-in tracking features, helps you follow your package from warehouse to doorstep.
What is an Order Number?
- A unique code assigned to every purchase you make on Amazon.
- Typically looks like this: 123-1234567-1234567.
- Used for order management, customer support, and tracking.
How Tracking Works
- Once your item ships, Amazon generates a tracking ID (often different from your order number) linked to your shipment.
- You use the Amazon website or app to access your order and see its real-time status.
- Some orders are shipped by third-party carriers, and your shipment’s tracking number connects to their systems as well.
Step-by-Step: Tracking Your Amazon Order
Here’s a simple, user-friendly walkthrough to ensure you always know where your package is.
1. Locate Your Amazon Order Number
Your order number is key. You can find it easily:
- In your confirmation email (subject: “Your Amazon order has shipped”)
- Within your Amazon Account under “Your Orders”
2. Use the Amazon App or Website
Tracking is straightforward, whether you’re on your phone or computer.
On the Amazon App:
1. Open the app and sign in.
2. Tap the menu (three horizontal lines).
3. Select “Your Orders.”
4. Find the order you wish to track.
5. Tap “Track package” for details, maps, and estimated arrival.
On the Amazon Website:
1. Go to Amazon’s homepage and log in.
2. Click “Returns & Orders” (top right corner).
3. Scroll to locate the relevant order.
4. Click “Track package” to see all updates and tracking numbers.
3. Using Third-Party Tracking Tools
Sometimes, you want to track a package using more details or don’t have access to your Amazon account.
Amazon Tracking Number
– After shipping, Amazon often provides a carrier-specific tracking ID (different from your order number).
– This ID is sometimes labeled “TBA” for Amazon Logistics shipments.
Using Tracking Apps and Sites
– Copy the carrier tracking number from your order page.
– Paste it into tracking websites (like 17TRACK, AfterShip, or Parcels) for more detailed movement history or notifications.
4. If You Don’t Have an Account or Can’t Log In
- Amazon generally requires account log-in to protect orders and privacy.
- If you can’t access your account, look for tracking/confirmation emails sent to you.
- Occasionally, some carriers (like UPS, FedEx) allow direct tracking with their number, but not with the Amazon order number alone.
Benefits of Tracking Your Amazon Order
Tracking isn’t just about curiosity—it’s about control and confidence.
- Real-Time Updates: See when your package ships, arrives in your city, and is out for delivery.
- Prevent Missed Deliveries: Anticipate arrival so someone is home to receive the package.
- Problem-Solving: Quickly spot delays or delivery issues.
- Order Management: Track multiple packages at once and see your order history.
Challenges and Things to Keep in Mind
While Amazon’s tracking system is designed to be smooth, there are a few nuances.
Tracking Number vs. Order Number
- Your order number identifies your purchase with Amazon, but tracking numbers (generated after dispatch) track movement with postal carriers.
- For third-party tracking on external sites, you MUST use the tracking number.
Third-Party Sellers and Carriers
- Orders fulfilled by outside sellers may use carriers with their own tracking systems.
- Not all carriers provide up-to-the-minute tracking or detailed journey maps.
Delays in Tracking Updates
- Sometimes tracking pages show “Label Created,” meaning your package hasn’t shipped yet.
- Tracking may not update over weekends or holidays, depending on the courier.
Privacy and Security
- Amazon hides tracking details until you sign in, protecting your privacy and personal information.
- Avoid sharing your order number or tracking number to prevent unauthorized access.
Practical Tips for Smooth Tracking
To make the order tracking process stress-free, try these expert tips:
- Download the Amazon app for instant push notifications.
- Enable order update emails in your account settings to get status reports.
- Check your spam or promotional email folders if you don’t see updates.
- Set up delivery alerts with carriers (like FedEx or UPS) for extra peace of mind.
- Give safe delivery instructions (gate code, safe spot, or neighbor’s address) during checkout if your area experiences frequent delivery issues.
- Save your order and tracking numbers until your package arrives.
- Use Amazon’s “Photo on Delivery” option (where available) to verify when and where your package was delivered.
Cost-Saving Tips When Shipping with Amazon
Staying cost-conscious is smart, especially when shipping costs add up.
- Amazon Prime Members: Enjoy free and often faster shipping on most items. If you’re a frequent shopper, Prime can pay for itself.
- Combine Orders: Place orders together to minimize separate shipping charges.
- Look for “FREE Shipping” labels on eligible products.
- Choose slower shipping: Opt for “No-Rush Shipping” to sometimes earn credits for future purchases.
- Avoid third-party sellers with high shipping costs: Choose fulfilled-by-Amazon sellers when aiming to save.
- Subscribe & Save: For items you reorder, use Amazon’s subscription feature for discounted prices and free shipping.
Troubleshooting: What to Do if Your Tracking Isn’t Working
Sometimes, things don’t go as planned. Here’s what you can do if tracking isn’t updating or if your package is late.
1. Double-Check Numbers
- Make sure you’re using the right tracking number (not just the Amazon order number).
2. Wait for the System to Update
- Tracking can take 24-48 hours to display after shipment.
- Give the network time, especially during busy periods.
3. Contact Customer Support
- Use Amazon’s online chat or customer phone support for real-time help.
- You can request a refund or replacement if a package is lost or excessively delayed.
- For third-party carriers, use the tracking number on their site and use their contact options for shipment issues.
4. Check with Neighbors or Building Staff
- Sometimes deliveries are left with a neighbor or at your building’s concierge.
- Amazon’s delivery photo feature (if available) shows exactly where it was left.
When to Use Third-Party Tracking Solutions
Amazon’s in-house tracking is reliable, but sometimes you need extra detail or flexibility.
Why Use Third-Party Trackers (like 17TRACK, AfterShip, Parcels)
- Track multiple shipments from various stores (not just Amazon).
- Get push/email notifications independently of Amazon.
- Useful if you order from international Amazon marketplaces or have cross-border logistics.
How to use:
– Get the carrier’s tracking number from your Amazon order info.
– Paste it into your favorite tracking tool for broader insights.
Frequently Asked Questions (FAQs)
Can I track my Amazon order using just the order number?
No, you typically need to be logged into your Amazon account to access full tracking details. The order number helps you find your purchase, but to track shipment movement, use the tracking number generated upon dispatch, visible in your order’s details.
How soon is tracking available after I place an order?
Tracking information appears after your order ships. Until then, you’ll see a status like “Preparing for Shipment.” Once shipped, you’ll get a tracking number and updates.
What if my tracking information hasn’t updated for several days?
Delays can happen due to shipping volume, carrier backlogs, or technical issues. If no updates appear after 48 hours, contact Amazon Customer Service. Also, check with the carrier using your tracking number for more information.
Can I track an Amazon order without signing into my account?
Order tracking without signing in is limited. For privacy and security, detailed tracking requires logging in. However, you may sometimes be able to track via the carrier’s website if you have the tracking number (not the Amazon order number).
What should I do if my package is marked as delivered, but I haven’t received it?
First, check around your delivery area and with neighbors. Look for a delivery photo in your order status if available. If you still can’t find the package, wait a few hours—sometimes carriers mark as delivered before actual drop-off. If the package is still missing, contact Amazon support for help and potential reimbursement.
Final Thoughts
Amazon’s order tracking system is designed to be user-friendly, reliable, and comprehensive. By understanding how to use your order and tracking numbers, staying vigilant with notifications, and knowing what to do if something goes wrong, you can have a stress-free, organized online shopping experience. Remember, always protect your order information, and don’t hesitate to reach out to Amazon support if you need a helping hand. Happy shopping and smooth tracking!
